FAQ
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What should I do if my equipment has an issue?
+Please contact us and provide:
Equipment model & serial number
Description of the issue
Operating conditions or process details
Our engineering team will promptly assist you with troubleshooting.
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Do you support international customers?
+Yes. We have extensive experience with global projects and can support:
Export packaging
International logistics
Remote project management
English technical documents & services
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How can I request a quotation or technical proposal?
+You can contact us via:
📧 Email: admin@yoto2win.com
📞 Phone: +86 18151021138
💬 WhatsApp: +86 18151021138You may also submit your inquiry through our website form.
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What after-sales services do you provide?
+We provide full technical support for global customers, including:
Remote troubleshooting & diagnostics
Spare parts supply with fast response
Maintenance recommendations & system upgrades
On-site services (installation, commissioning, training)
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How do you ensure product quality?
+We implement a comprehensive quality management system covering:
Raw material inspection & traceable supply chain
Strict manufacturing quality control
Factory testing (pressure tests, performance tests, etc.)
Complete technical documentation & compliance certificates
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Do you offer turnkey or complete system solutions?
+Absolutely. In addition to standalone equipment, we provide fully integrated process systems, including:
Engineering consulting & system design
Equipment fabrication & procurement
Installation guidance & commissioning
Project management & quality assurance
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Do you provide customized design services?
+Yes. Based on your process parameters, material characteristics, space limitations, and energy-saving goals, we can offer:
Customized equipment selection
Engineering calculations & thermal design
Complete system integration solutions
3D modeling & modular skid design
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Which industries are your products suitable for?
+Our solutions are widely used in:
Food & beverage processing
Chemical, pharmaceutical, and fine chemical industries
Environmental protection and wastewater treatment
New energy, thermal energy, HVAC systems
Industrial automation and process control
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What products do you offer?
+We specialize in the design, manufacturing, and integration of industrial process equipment, including:
Various types of plate heat exchangers (gasketed, fully welded, spiral plate, etc.)
Evaporators (plate evaporators, forced circulation evaporators, MVR systems, etc.)
Crystallizers and complete crystallization systems
Skid-mounted and modular process systems
Engineering services and supply chain integration

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